It is unclear what you are trying to do. The CD/download software only works on a full PC or Mac, not on any sort of mobile device or phone. Does your computer meet the system requirements?
https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/minimum-syst...
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