Same problem here as others have mentioned. My tax return status email coming directly from intuit.ca is also going to the wrong email address, different from the one registered with Revenue Canada and different from the one in "Personal Information" in the Turbotax Desktop Software I use.
Telephone agents are unable to resolve the issue, as the email address in question does not appear in their system. It is an address that has not been used for years and I don't even recall when it was associated with Turbotax in the past! In the event this old address is deleted/purged from the email provider, then what?
This needs to be elevated to technical/system support. It could become a privacy issue!
