Vanessa A
Expert Alumni

Get your taxes done using TurboTax

Government agencies generally do not send emails.  They send letters in the mail. You should contact the GA DOR before ever responding to an email or a request for money.  

 

However, if for some reason this is a LETTER NOT AN EMAIL....

 

We do not have access to your return or your letter in the community.  The information TurboTax produces is based on your entries.  So if you made an error in your entries, then the program would be making calculations off of your erroneous entry.  TurboTax does have a 100% Accuracy Guarantee as long as your entries are correct. 

 

It is also possible that the GA DOR has other information that may or may not be accurate.  So, you will need to determine where the discrepancy is coming from before being able to determine which numbers are correct.  

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"