Did you e-file your tax return and the IRS rejected the return and is now requesting a IP PIN for the dependent?
If this is what happened and you have Never requested an IP PIN for the dependent in the past, then you will have to print and mail your tax return.
See this TurboTax support FAQ for how to print a tax return for mailing when using the online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/print-mail-return-turb...
