Did you buy the Desktop program? How did you prepay in Oct? Were you charged? If you signed up for the Advantage plan in Oct that may have been for next year 2024 return. Or did you get charged in early Nov for Advantage?
You didn't download and install the program?
If you need to download your program…..
https://ttlc.intuit.com/questions/1901289-download-your-turbotax-software-purchase
Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
