Get your taxes done using TurboTax

Same on the Mac. Destroyed the whole weekend and part of last week. I started using the software version only after I could not connect with the online version (it can't seem to connect or maintain connection with the server https://us-west-2.turbotaxonline.intuit.com/).

In the Mac version, I've spent close to 8 hours inching my way to submission—and that was after spending countless hours compiling the federal portion. It was when I tried to install the state portion when all other troubles began. I was on the phone with tech support yesterday for 2 hours alone; we deleted and reinstalled files the whole time, each time trying new variations; the tech eventually gave up.


I've had to remove ~/Library files (per https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/remove-reinstall-turbot...) and reinstall over and over again. Sometimes, by using CleanMyMac X to reset TurboTax2023, I've been able to avoid the ~/Library fiasco and reinstallation, but it doesn't work every time.

 

For those who use the Mac version, after installation of TurboTax2023 and before you start it, you need to make sure ADMIN has read/write ability (right-click on the TurboTax2023 app icon in the Application folder and choose GET INFO, unlock, and then change the ADMIN setting, and re-lock).