@DrPaul There is no "Advantage" version of the software. TurboTax Advantage is a subscription, plain and simple. To my knowledge, an Advantage subscription has never included access to live assistance with your return. See more info here:
What is TurboTax Advantage?
Are you a TurboTax Advantage member?
Do I have a TurboTax Advantage subscription?
If you do have an Advantage subscription, but would like to cancel it:
How do I cancel my TurboTax Advantage subscription?
I SO agree with you about all the terminology used with the many different options. It can be quite confusing. I'm so sorry that your understanding was other than what's available. I'm not a TurboTax employee; I'm a user just like you.
Best of luck to you. Please post back if I can help with anything else. I'll do my best.
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
