You cannot just snap photos of every kind of tax document. You can snap a photo of a W-2 in the mobile app. Some documents can be imported from the banks or financial institutions that issue them. And some simply have to be keyed in by hand. You do not say what documents you entered---provide some details. It sounds like you unrealistically thought you could take photos of everything.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
