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Are you ignorant, or evil? Let's play your game.
I followed that link to the FAQ.
It says:
- Sign in to your Intuit account. -- did this
- To update your user ID, password, email address, or phone number, select Sign in & security.
When you select that item you are presented with a screen that shows this screen:
Sensitive information redacted.
If you click on the Phone block it shows this dialog:
The "Change" link looks promising, but if you click it you get this dialog:
Initially it presented my linked phone number. No option was provided to unlink. If I try to clear the phone number field and click save I get the above error message.
So, you see, the FAQ you linked is *in no way helpful* in resolving this problem.
Next time, if you want to be helpful and are not being disingenuous, *try taking the action* and confirming that it works before suggesting it as a solution.
