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I'm pretty sure they are talking about the state ID number in the second part of box 15 on the W-2.

It has nothing to do with your SSN.

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For Utah, that is 11 digits PLUS 3 letters at the end......and those final three letters must be lower case on the W-2.

example:

12345678901wth

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*