Get your taxes done using TurboTax

Not sure what you mean by the IRS is not recognizing your SSN.  Your state return could not have been accepted unless the IRS accepted your federal return.

 

Are you using the right information on the IRS refund site?

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/ 

 

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-w...

 

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.  

 

Your federal refund amount is on line 35a of your Form 1040

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**