I had the same issue. When you enter the "verified pro" screen, and it shows your tax professional - select find another verified pro. When you select this, it will ask why? It will generate numerous options to select for your reason. Comb through the options and you will find something that says "I will complete my TurboTax myself" (I'm paraphrasing).
From there you will be able to get back completing your taxes yourself.
