@ramsamtaxes What is the exact name and tax year of the tax preparation software you are using?
Is it the Basic, Deluxe, Premier or Home & Business edition from TurboTax? If so, are you using Windows or Mac as your operating system?
Or are you using the TurboTax Business Edition which can only be installed on a Windows based personal computer and cannot be used to complete a personal tax return, Form 1040?
