Regarding this problem: Turbotax Premier Desktop. Can't open my 2022 software, while running my 2023 software. I own both and need both running simultaneously.
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I agree with all of the messages above. This is a basic need and if we purchased the software every year, then we should be able to open one simultaneous previous year while working on the current year. pdf files definitely do not solve the problem. It is about being consistent in answering the interview questions without having to rethink each one every year. The workaround of opening last year's software first, works for now, but given the new account login requirement going forward... this is the last year that will work. I have been loyally using TurboTax for 30 years and respectfully request that this problem be fixed for next year.
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Ps. The following 2 automated solutions do not work...
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Thank you for reaching out. I'm sorry to hear that you're having trouble opening your 2022 TurboTax Premier Desktop software while running your 2023 software. Here are some steps you can take to resolve this issue:
- Try restarting your computer and then opening both programs again.
- If that doesn't work, try opening the 2022 software first and then opening the 2023 software.
- If you're still having trouble, you may need to uninstall and reinstall the 2022 software.
Please note that it's not recommended to run multiple versions of TurboTax simultaneously, as it can cause conflicts and errors. If you need further assistance, please don't hesitate to contact TurboTax support.
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To run both your 2022 and 2023 TurboTax Desktop programs at the same time, you will need to open each program in a separate window. Here's how to do it:
1. Close all TurboTax windows that are currently open.
2. Open the 2022 program and sign in to your account.
3. Once the program is open, right-click on the TurboTax icon in your taskbar and select "TurboTax 2022" to open a new window.
4. Sign in to your account again in the new window.
5. Repeat steps 3-4 for the 2023 program.
This will allow you to have both programs open at the same time in separate windows.
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Again, both of the above automated solutions do not work.
