@Maureen6565
We here in the forum can do nothing...either try taking the disk back to Staples for a "Refund" there, or call Customer Support to see if they'll give you a Credit for what you've done Online (ifffy):
It would be a "Billing Issue":
What is the TurboTax phone number? (intuit.com)
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____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
