You cannot switch back and forth from online TT to desktop TT. You switched to desktop---you cannot switch back to online now. And...sorry...but the desktop software does not include the "Live" tax expert help that is provided with the online "Live" software. You can ask questions here in the user forum or you can contact customer support, but you cannot use desktop software and keep receiving the "Live" help you were getting when you were actually using online "Live."
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 9 p.m. Pacific time
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
