CatinaT1
Expert Alumni

Get your taxes done using TurboTax

Nope, not a bot, I'm a real person.

 

When you get this loop, it is generally because you are signed in on multiple devices. Sign out of all your devices (mobile app, all the browsers). It sometimes helps to sign in and then properly sign out of all the devices again. The if using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

 

This should solve your problem.

 

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