It sounds like you are using the online version instead of using the disc that you bought.
You do not need to pay for your federal return or for Live Assistance when using the desktop version.
Did you install the disc?
If you did, then go into your apps ON your computer and look for the TurboTax emblem. You should not need to log in, you will just open the program and go through the steps to file your return.
If you did not install the program yet, you will need to install it to use it.
The only thing you would pay for when using the desktop version is if you needed to upgrade for some reason (ex. you bought basic and need to upgrade because you have a business and want the guided interview) and to file your state or if you needed to file more than one state.
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