Finally success with e-file of GA LLC... crazy no need for an update - just had to submit.
It should not have escalated to the point of community members having to indicate a problem.
Digital case management is foundational and should allow common issues to be identified, shared and resolved, while providing more transparent user experience error messages... especially at the final stage of the process. Simply being open that we are having a problem and will fix it before the deadline - reduces stress on all sides of the equation.
"Perfection is not attainable, but if we chase perfection we can catch excellence." - Vince Lombardi
