This is simply gross incompetence, extreme mismanagement, and shabby customer relations. I just had two very pathetic customer service calls with Intuit telephone reps about this.
Intuit is now saying they don't know when form 3800 will be ready, after making everyone wait months for it, falsely promising it would be ready on several occasionas, and now vaguely promising to let us know when it will be ready, with zero explanation of the delay.
So Intuit pretends to provide a finished product they actually don't provide, repeatedly falsely promises to provide the product on a series of dates that end up being incorrect, and now doesn't know when the promised software will be complete.
If form 3800 is not finalized by the end of the day today, I will be requesting a refund and never using TurboTax again. I've used it for 23 years, but this will be the last time, and I will recommend on every social media platform that none of my friends or associates ever use it.
