You mention calling the IRS---which would deal with a federal tax return. Then you say that you need help with state return information. Which is it---or was it both? Are you having issues with payments you thought you made to the IRS and the state?
Do your bank or credit card statements show that you paid your tax due? Your proof that you paid will always be your own bank or credit card records.
If you print out the electronic filing instructions that are part of the pdf of your return, what does it say there for how you will pay your tax due?
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
