What did not help? Are you talking about entering your W2 on the federal section?
If so, you will need to leave box 15 through 17 completely blank since TN does not have a state tax. Do NOT enter a state payer number or anything else in those boxes. You can then hit continue. When you continue through it may ask you if you want to enter anything for the state, just say no or skip or hit continue. If you enter anything regarding the state it will cause an error. There is no need to enter anything at all for TN.
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