I'm having the same problem for the second year in a row trying to import Chase data into TurboTax. This year I wasted my time trying to figure out if it is because I have more than one account of multiple types. It appears to be crashing on importing a 1098 for a mortgage. 1099-INTs and consolidated brokerage 1099s import fine.
@CatinaT1please escalate this ASAP.
@awsegraves& @jpv78 , if you have 1098 that you are trying to import, disable TurboTax access to that account by going to Security & Privacy and then Linked apps & websites. If you don't have 1098s, try disabling access to all but one account and the repeat the import turning them on by one until you find the account that causes the crash.
