@babegirl11 wrote:
I put the license # on "turbotaxonline" then realized it was not "desktop" went in and downloaded my desktop
put the license # now it will not let me reverse this. It tells me the license # is alread in use? Won't let me do
my taxes on turbotax desktop:(
Please phone TurboTax Support, and see if they can untangle that so you can proceed or otherwise resolve it. They are open this weekend.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
