Update 2 - GA Fiduciary did become available on 2/23 or 24. The change this year is they let you pay for the State programs before they were available...which is wrong. To make it worse, they didn't tell you that availability was the reason you couldn't get the program. They just left us all in limbo thinking there was a glitch in our software. This led to us getting on the phone with their untrained people who, most of the time, had no clue what the issue was. Of course, this wasted our time as well as that of their own people who could have been helping others. The net of it is more people are pissed off. They got the float on our money, but burned a lot of bridges. Stupid from a business standpoint. I am truly astounded how bad customer service has gotten across the board at most companies since 2019.
