For a few users, they found that certain (not specified) cookies were blocking imports.
Sometimes it works if you first log into your Chase account in a separate tab, before attempting to run the TTX import.......but if that doesn't work, delete all your browser cookies before trying again.
Just a bunch of "possibles" without knowing if any will really work.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
