@ bh111 wrote:
Another four days have passed, and no contact from Turbo Tax tech support. Very disappointing. You are about to lose a young customer forever. Please email me. Someone needs to figure this out. I will provide you with my son's contact info, so you can deal directly with him and solve this problem. With 63 eyes on this thread and reviewing Reddit posts, this is not an isolated problem.
Sorry you and your son are having those frustrating problems with TurboTax activation and account creation.
It's not clear if you or your son actually phoned TurboTax Support to seek help from a live agent. They won't contact you from this user forum, and they don't use email for customer support. If you've been waiting several days for someone from TurboTax Support to contact you based solely on this forum thread, it won't happen this way. They don't monitor and contact by that method.
FAQ: What is the TurboTax phone number?
Support hours are 5AM-9PM, 7 days/week
At the FAQ, choose TurboTax Desktop.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
