Get your taxes done using TurboTax

You are stuck with Customer Support.

I'm not sure they can fix either, as they will go to the 1603 FAQ first.

What is the TurboTax phone number? (intuit.com)

 

Time to install on a different computer?

Have only seen this reported in here a few times over millions of installs...something strange about your setup, would likely take a personal visit form some tech person at TTX, but I doubt they'll do that.

 

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*