MichelleLO
Intuit Alumni

Get your taxes done using TurboTax

Please sign out of TurboTax and clear your browser's cache and cookies and then login again. That will usually clear out the problem. I've include two FAQ's below to assist you.  

Clearing out cache:

https://ttlc.intuit.com/replies/3302272

Clearing out your cookies:

https://ttlc.intuit.com/replies/3301745

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