@jack4par The $10 credit will be automatically applied. Usually to the state efile fee. I got it. The state efile fee is $20 but I only got charged $10. Are you trying to apply the License Code to the Online version?
Sorry you can't apply the Desktop CD/Download program purchase to the Online version. They are separate prices and work different. You have to pay for online and try to get a refund for the Desktop program. Or switch to your program. Did you get the program installed and activated with the 16 digit License Code ok?
If you are in the Online version, You need to install the program on your computer and move your online return to the Desktop program. You can move your Online file to the Desktop program and continue without paying for Online or needing to reenter your info.
