To clarify your question, did you get the message from TurboTax or the IRS? Who is asking you to verify your identity and at what step in the process?
TurboTax does ask you to verify your identity to make sure you're really you so that your TurboTax info stays safe and secure.
Protecting your data and privacy is our #1 priority, and TurboTax uses the same encryption and security measures as major banking institutions.
Also, in response to the increasing tax-related identity theft problem, the Internal Revenue Service (IRS) is monitoring tax returns for signs of fraudulent activity.
The most frequent scam is when thieves use a person’s name and Social Security number to file a fraudulent return and steal a tax refund.
When the IRS suspects a return is fraudulent, the agency will request identity verification from the person whose name and address is listed on the return. Here's how to handle these requests.
In addition, if you have an Ohio State Tax return, there is an Ohio State issue. It appears to have been implemented by the state due to high volumes of fraud.
Per the Ohio Department of Taxation:
With income tax fraud and identity theft on the rise, the Ohio Department of Taxation (ODT) is committed to safeguarding taxpayer dollars by increasing security measures.
The identity verification letter is just one of the tools ODT is using to prevent fraudsters from receiving a refund as a result of identity theft.
Click here for what to do if TurboTax asks you to verify your identity.
Click here for tips for handling identity verification requests.
Click here for information on how account verification works.
Click here for Ohio State information on "Where Is My Refund?
Click here for information on the Ohio "Identity Verification Letter".
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