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How Account Verification works

SOLVEDby TurboTaxTurboTax Online11958Updated February 01, 2022

When you sign into your account, we ask specific questions about you that only you should have the answers to.

Why are you asking these questions?

We work hard to safeguard your information so you can file your taxes confidently. The questions we ask help ensure the security of your account.

What do you do with my info?

We use the information you provide to verify your identity. We don’t share, sell, or use this info for any other purpose without your consent. 

Is my data safe with you?

We protect your information by encrypting it while it’s in transit and when it’s stored in our system.

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