ALLY has the same issue......over multiple years.
I have suggested that if TTX can't interface with these "problem" financial institutions to get their import files correct to both "partner's" satisfaction,
.......then TTX should take those providers off the import list....to force manual, and hopefully proper entry of those $$ into the software.
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I do suspect, but don't know for sure, that the problem might also be the same with other software companies.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
