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@g_russell4057 Well...You can try deleting the W-2 and then re-entering manually to see if that fixes this problem.

 

If not then you need to talk to TurboTax support since you definitely do not have to pay any TurboTax account fees.

To contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax