There has not ever been the same "Live" tax expert help with desktop software that is available to users of the online Live versions. The pricing structure is very different. You may have had help from customer support, but you did not have a "Live" expert assigned to you to help you as much as you requested it.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
