Get your taxes done using TurboTax

It is entirely possible to prepare a return online and not file it.  So you were still able to access that return, even though it was never e-filed.    What you might be seeing online is a return you prepared using online TT, and for whatever reason, did not e-file.  

 

Sounds like later you used desktop and then stored the files in My Docs.    They are in My Docs.  They are not on the TT server.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**