You appear to be using Live Premier. That Live feature is available
during business hours. 8AM-5PM Pacific (11AM-8PM Eastern), Monday-Friday. It is not scheduled in this user community forum. The FAQs below will tell you how to use the Live contact.
The
Live portion of your product allows you to contact an expert for Live
tax help and return preparation help from a CPA/EA tax pro. It also
includes a final review of your return, which they will sign, and continued tax help/advice during the year.
Here's more info on using the Live feature of your product:
FAQ: What is TurboTax Live?
https://ttlc.intuit.com/questions/3859448-what-is-turbotax-live
FAQ: How do I connect with a tax expert in TurboTax Live?
FAQ: How do I schedule my review using TurboTax Live?
