E-filing from desktop software does not put your tax return online into your online account. Only tax returns prepared using online software are stored online. If you use the CD/download no one else can access your tax return. It is only stored on your own hard drive or any back up device you use like a flash drive.
I think you would benefit from a real time conversation with customer support.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
