I've seen a couple folks who had to turn off their VPN (if you are using one)
....or
Otherwise, try Customer Support...they may have you uninstall and have you use the procedure to get a download copy to install (The CD is essentially, a very-early beta version...full of bugs ((Opinion..yeah))):
What is the TurboTax phone number? (intuit.com)
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
