For Turbo Tax Business
There have been several posts from people having trouble importing from QuickBooks so far this year. Maybe Turbo Tax needs an update. I've been searching on the QuickBooks support site and found this recent one for Desktop QB.
https://quickbooks.intuit.com/learn-support/en-us/taxes/importing-tax-financial-data-from-quickbooks...
Contact QuickBooks support
https://quickbooks.intuit.com/learn-support/en-us
