@WillyMcG I read your post. You may believe you only have one account. We hear that all the time from people who actually have more than one account. So.....use the recovery tool "just in case" you have a forgotten account. In order to get to your past returns you have to start a 2023 return and enter enough personal information to get the side menu to open up and let you get to the old returns. Returns older than seven years ago are gone. TT and the IRS only save returns for seven years.
If you still cannot locate your old returns:
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 5 p.m. Pacific time Mon- Fri
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
