Get your taxes done using TurboTax

...also check all the programs in your list of programs already installed...

1)  Is it possible you already had installed any other version of a 2023 TTX program? 

or

2) Could also be that you were accidentally provided 2022 TTX program, and already have a 2022 installed from last year?   Any indication, during the failed installation, exactly what year is being attempted?

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*