@dhoran3000 wrote:
Same here but worse ! TT just charged me $40 instead of the FREE Virginia download. Not only can I not download VA state (probably until Jan 4) but they charged me in error. It's on my credit card alread, within minutes. Finding a human to fix/reverse this will be HELL.
You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
