You probably signed up for the TurboTax Advantage program where the software is sent to you in November for the next tax year. If you no longer want to be on the Advantage program you MUST cancel the subscription and then apply for a refund.
You would also have received an Order Confirmation email from TurboTax to the email address on file with TurboTax.
If you want to cancel the Advantage subscription see the procedure in this TurboTax support FAQ - https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...
If you missed the cancelation deadline for this year's TurboTax product, simply wait until you receive your CD or download, then submit an online refund request within 60 days of receiving your product.
