Sounds like you chose to become an Advantage member and ordered the 2023 software. Check all of your TT accounts and make sure you cancel the Advantage membership if you do not want to receive the software.
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
