@nicolewhite326 wrote:
I just need to log into my account to download my 22 tax returns. It will not let me log in without calling them. I can't call in since I moved out of the country.
If you are using the exact same User ID and password you used to create, complete and file the federal tax return using the 2022 TurboTax online editions, there is no need to call anyone to access and download a PDF of the 2022 tax return. Regardless if you are located outside the US or not.
You may have more than one User ID for TurboTax.
Close all TurboTax windows on your web browser (including this one). Copy and paste the account recovery website link onto a new web browser window and run the tool.
Use this TurboTax account recovery website to get a list of all the user ID's for an email address. Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery
If none of the user ID's received will access your 2022 account, then use the option shown in blue on the account recovery website, "Try something else"
If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.
To access your prior year tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)
