@Kerriev If you chose to pay your TurboTax fees from your federal refund, you certainly did agree to allow the third party bank to be paid its fee of $39.99 (or $44.99 in CA) for "refund processing." Perhaps you did not read the information carefully enough to realize there would be a fee for refund processing, but the information about that was on the screen and you had to agree to it. To avoid "refund processing" fees in the future, pay your software fees upfront before you file, using a credit or debit card.
When you choose "refund processing" TurboTax gets its fees when the IRS releases your refund. Your refund goes to the third party bank. The bank takes out your fees and then that bank sends the rest of the refund to you.
How can I see my TurboTax fees?
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online
What is Refund Processing Service?
Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
