Want to change the address on my federal return (still not received)

Hi,

 

its been 3 months and i still couldnt receive my federal return (i got my state return by chance). The address on the state return was wrong, it was going to be returned in the post office in my city, by chance i went there and found my state return envelope (they said the house number was not written on the envelope, so it was not going to be brought to my house). However, I could not find my federal return there. They said they did not receive it. For month I did not go to the post office and I do not know if they received it and return it back.

 

Now, I want my federal state tax return to be sent to another address, or to be sent to my friends bank account in USA. Currently I am not living in USA, so i do not have a USA bank account. Also, I do not have a USA phone number and i can not contact with a turbotax specialist because of this. I am so frustrated because of trying to contact a specialist, they do not call my Turkish phone number. How can I solve this issue?