Get your taxes done using TurboTax

Unfortunately, it's when I try to open the data files using the Turbo Tax desktop software, that's when I get the Error code 119.   It won't get me to the data files so that I can save them as .pdf files.    Not only that, when I go to the Intuit website and enter into my account, there is no record of Turbo Tax filing my tax returns for 2021 or 2022, even though they did, and I have the emails to prove it.  I will probably have to call and talk to a live person at Intuit to get this resolved.  I can't not have copies of my 2021 and 2022 taxes.