zclar
Employee Tax Expert

Get your taxes done using TurboTax

Thank you for your question @lsal260998!

 

I'm sorry you are having trouble with e-filing your tax return on the TurboTax Desktop for Mac. I would suggest the following:

  • Ensure that you have updated the software to the latest version
  • Close the program and restart your computer, then try again.
  • If you keep getting the same error message or still unable to e-file, Contact us to get further assistance from our Product Support team.
  • If all troubleshooting fails, it would be best to paper file your tax return via certified mail. Here's how: How do I paper-file in the TurboTax for Mac CD/Download software? 

 

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